Privacy Policy

COSMICRAY, Inc. (hereinafter referred to as "the Company") fully recognizes that protecting personal information is a natural social responsibility, and will handle personal information appropriately and safely, and will strive to thoroughly protect personal information.
Purpose of use of personal information
The Company will use personal information collected through this website within the scope of the following purposes:
  • To provide our products and customer service necessary for our business operations
  • To respond to inquiries
  • To fulfill contracts and transactions in our business operations and their subsequent management
Furthermore, if we need to handle personal information beyond the scope of the above purposes, we will obtain the individual's prior consent.
Provision of personal information to third parties
The Company will not provide personal information to third parties without the consent of the individual concerned.
However, this excludes the following cases:
  • When required by law
  • When providing personal information is necessary to protect a person's life, body, or property, and it is difficult to obtain the individual's consent
  • When providing personal information is particularly necessary for the improvement of public health or the promotion of the sound upbringing of children, and it is difficult to obtain the individual's consent
When it is necessary to cooperate with a national or local government agency, or an entity entrusted by them, in carrying out duties stipulated by law, and obtaining the individual's consent would hinder the performance of those duties.
Voluntariness of providing personal information
Providing your personal information to the Company is entirely voluntary and based on your own will.
If you do not provide your personal information, the Company may be unable to provide you with the necessary customer service.
In such cases, the Company will not be held responsible for any losses incurred by you.
Personal information of persons under 15 years of age
The Company believe that careful consideration is needed when it comes to the decision of individuals under 15 years of age regarding the voluntary nature of providing personal information.
Therefore, the Company request that individuals under 15 years of age provide personal information only with the consent of their legal guardian.
Information acquisition via cookies, etc.
The Company may collect information such as cookies, unique identifiers, and IP addresses through our online services.
However, this information will not be used in a way that identifies you personally.
If you do not provide this information, some or all of our customer services provided via the internet may be affected.
Procedures for disclosure of personal information, etc.
If you wish to request disclosure, correction, deletion, or suspension of use of personal information held by the Company, the Company will verify that the person making the request is the individual concerned or their representative, and then respond within a reasonable period.
For complaints, inquiries, and requests for disclosure regarding personal information, please contact the following office.

Customer support - COSMICRAY, Inc.
#304 Matsudo 1567, 271-0092 Chiba
⇒ Contact

Established : February 21th, 2012
Revised : March 14th, 2026
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